IB Internal Assessment (IA) Business Management Higher level (HL) 2026 May Solution & Worked Answer

Analyzing the Impact of AI-Based Feature Integration on User Engagement and Subscription Growth at Duolingo

Solution Overview

This assessment investigates the extent to which Duolingo's 2024 introduction of AI-based features influenced user engagement and subscription growth. The study employs a quantitative approach using secondary revenue and subscriber data, analyzed through Ansoff's Matrix, Porter's Generic Strategies, and the BCG Matrix.

Findings indicate that AI innovations, such as "Video Call," significantly increased Daily Active Users by 51% and grew paid subscriptions by 43% year-over-year, positioning Duolingo as a market "Star." The paper is distinguished by its critical evaluation of secondary data limitations and a strategic analysis of competitive threats from emerging real-time translation technologies.

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